raw.taobao.comments

Taobao & Tmall product reviews

LiveBeta

GEThttps://api.qovia.ai/v1/raw/taobao/comments

Buyer reviews of a Taobao or Tmall item, newest first, 20 per page: text and time, positive / neutral / negative rating, SKU, the buyer's nickname (masked by Taobao) and member level, photos and videos, the follow-up review and shop replies. item_id takes Taobao and Tmall item IDs alike. Default positive reviews without text are skipped unless they carry a follow-up. Stop paging when has_more is false. An item without reviews, or one that does not exist, answers empty and is not charged.

Typical uses: Review and comment analysis and social listening, e.g. finding what users praise and complain about most.

Price: $0.0135 / call$13.5 per 1k · fixed price
Billing: Charged only for successful, non-empty resultsthe charge is in meta.charged_usd
Scope: raw:taobaoThe API key needs this scope
Rate limit: NoneNo per-account or per-endpoint request limit

Parameters

Sent as query parameters

Only these parameters are accepted; any other one returns 400.

item_idstringRequired

Taobao or Tmall item ID (the id= in the item URL)

Pattern^[1-9][0-9]{5,19}$

Example611261922146

pageinteger

Page number, from 1; stop when has_more is false

Default1Range1–500

skip_default_reviewsboolean

true (default) skips default positive reviews without text (those with a follow-up stay); false returns every review

Defaulttrue

curl 'https://api.qovia.ai/v1/raw/taobao/comments?item_id=611261922146' \
  -H "Authorization: Bearer $QOVIA_KEY"

Replace $QOVIA_KEY with your API key

Example response200 OK

{
  "request_id": "00000000-0000-0000-0000-000000000000",
  "data": {
    "items": [
      {
        "id": "eco_tao_e35d27d45024",
        "cid": "1316054905552",
        "text": "其实线上买药很方便也很优惠很好，",
        "rating_level": "good",
        "likes": 0,
        "created_at": "2026-10-03T21:27:00+08:00",
        "sku": "套餐类型:1盒装[基础体验【欧洲原研进口】]",
        "user_name": "刘***7",
        "user_level": 0,
        "anonymous": true,
        "images": [
          "https://img.alicdn.com/imgextra/i4/4611686018427385600/O1CN01bZPUiKO6BBJ1SdaC_!!4611686018427385600-0-rate.jpg_400x400.jpg"
        ],
        "videos": [],
        "shop_reply": null,
        "followup": {
          "text": "相信",
          "days_after_receipt": 16,
          "images": [
            "https://img.alicdn.com/imgextra/i1/4611686018427385600/O1CN01L74IopdbT1I1SdaC_!!4611686018427385600-0-rate.jpg_400x400.jpg"
          ],
          "videos": [],
          "shop_reply": "感谢您的认可，也谢谢您的晒图和追评。能让您买药更方便、享受到实惠，我们很高兴。…"
        }
      },
      {
        "id": "eco_tao_9b5c72573494",
        "cid": "1316866273768",
        "text": "我觉得性价比一般，有点贵。效果还可以",
        "rating_level": "good",
        "likes": 0,
        "created_at": "2026-10-14T21:08:00+08:00",
        "sku": "套餐类型:1盒装[基础体验【欧洲原研进口】]",
        "user_name": "欣***笑",
        "user_level": 0,
        "anonymous": false,
        "images": [
          "https://img.alicdn.com/imgextra/i3/4611686018427380977/O1CN01mo211OzAnAF2BxNI_!!4611686018427380977-0-rate.jpg_400x400.jpg"
        ],
        "videos": [],
        "shop_reply": null,
        "followup": null
      }
    ],
    "page": 1,
    "has_more": true,
    "total": 400,
    "total_exact": false,
    "prov": {
      "hash": "0x7b921e36e8cf1b4c",
      "ts": "2026-10-21T19:59:04+08:00",
      "source": "live"
    }
  },
  "meta": {
    "billed": true,
    "charged_usd": "0.013500",
    "balance_usd": "9.986500",
    "empty": false
  }
}

Catalog sample, not live data

Response

A success is HTTP 200 with the shared envelope: request_id, data (this endpoint's data, see the example) and meta (the charge). An empty result is also 200, with meta.empty true, not charged, and data may be an empty structure or null.

The response envelope in detail

Errors

Errors this endpoint can return
code	HTTP	Billing	Description
`scope_denied`	403	Not charged	This API key lacks the scope the endpoint requires.
`endpoint_unavailable`	503	Not charged	The endpoint is not available right now (no data source connected yet, or no price configured); nothing ran.
`invalid_params`	400	Not charged	The parameters failed validation: a required one is missing, a type or format is wrong, an array has more items than allowed, an unknown one was sent, or the POST body is not a JSON object. An error in one parameter starts with its name (`item_id: …`); a missing or unknown parameter starts with `params: …`.
`insufficient_balance`	402	Not charged	The balance cannot pay for this call; top up first.
`upstream_busy`Retryable	503	Refunded	The data source is busy or cooling down; refunded. Retry after `Retry-After`.
`upstream_timeout`	504	Refunded	The data source timed out; refunded.
`upstream_error`	502 / 503	Refunded	The data source failed; refunded.
`upstream_rejected`	400	Refunded	The data source rejected these parameters (well-formed, but not accepted); refunded.
`not_found`	404	Refunded	The data source has no such item (deleted, or the ID does not exist); refunded.
`reservation_expired`	504	Refunded	The call took too long and was refunded automatically; no data is returned.

Any request can also fail authentication: 401 invalid_api_key, 403 account_disabled, 429 too_many_auth_failures.

Every error code

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Parameters

Response

Errors

More Taobao & Tmall endpoints